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Embedding Culture and Quality for High Performing Organizations (Paperback): Norhayati Zakaria, Flevy Lasrado Embedding Culture and Quality for High Performing Organizations (Paperback)
Norhayati Zakaria, Flevy Lasrado
R1,114 Discovery Miles 11 140 Ships in 12 - 17 working days

Embedding Culture and Quality for High Performing Organizations (978-1-138-48338-5, K349105) Shelving Guide: The aim of this book is to bridge two different core disciplines: quality management and cross-cultural management, based on how multinational corporations work, and how culture determines individual practices and values. Understanding these previously separate fields is essential to keeping multinational cultures innovative and sustainable. The authors' research blends corporate and cultural perspectives to promote quality management practices that build organizational excellence. Whereas most books currently on the market are based on corporate culture and quality management, this book uniquely considers cross-cultural impacts on organizational effectiveness and global human resource management. This book provides opportunities for business practitioners and researchers to learn practices that are effective in building sustainable organizational excellence. It offers a practice guide to building a quality management program that emphasizes culturally-diverse work environments, cross-cultural management, and organizational excellence.

Internalizing a Culture of Business Excellence - Perspectives from Quality Professionals (Paperback): Flevy Lasrado, Norhayati... Internalizing a Culture of Business Excellence - Perspectives from Quality Professionals (Paperback)
Flevy Lasrado, Norhayati Zakaria
R1,068 Discovery Miles 10 680 Ships in 12 - 17 working days

Underline by the importance of sustainable quality management practices to contemporary organizations, this edited book complies best practice cases of leaders who have initiated and facilitated quality practices in their organizations. The cases highlight how these best practices manifested in their work cultures, values, and beliefs. Not only do they address organizational efforts towards implementation of quality practices, but they also discuss the challenges the leaders faced to instill a sense of quality in practices across the hierarchical structures of their organizations. The book highlights the profiles of quality leaders, their journey and their successes in leading quality in their organizations. A book would be an interesting read for those who are eager to integrate quality in their work culture. A key message emerging from these expertise is that 'passion' is truly behind the quality success!

Culture Matters - Decision-Making in Global Virtual Teams (Paperback): Norhayati Zakaria Culture Matters - Decision-Making in Global Virtual Teams (Paperback)
Norhayati Zakaria
R1,085 Discovery Miles 10 850 Ships in 12 - 17 working days

Global virtual teams (GVTs) have evolved as a common work structure in multinational corporations due to their efficiency and cost-effectiveness. The cultural differences can produce great benefits in terms of perspective, creativity, and innovation, but can also exacerbate interpersonal tensions, miscommunications, and clashing decision-making behaviors. This book outlines cultural competencies specific to GVTs and sheds light on management strategies for creating an optimal inter-cultural GVT environment. It covers theory, decision making strategies, and activities for cultural competence and problem resolution, all told through vignettes and lessons-learned.

Making Sense of Culture - Cross-Cultural Expeditions and Management Practices of Self-Initiated Expatriates in the Foreign... Making Sense of Culture - Cross-Cultural Expeditions and Management Practices of Self-Initiated Expatriates in the Foreign Workplace (Paperback)
Norhayati Zakaria
R1,085 Discovery Miles 10 850 Ships in 12 - 17 working days

This book lies within two interdisciplinary fields that should be bridged: cross-cultural management and international human resource management. The consequences of globalization lead to a more extensive recruitment process of global talents to fit the different work structures and competitive work environment of tomorrow. The emergence of self-initiated expatriates (SIEs) further intensify the challenges faced by multinational organizations because people are searching for better career prospects and they are willing to re-locate in order to obtain competitive salary or compensation packages. With the emergence of SIEs, multinational corporations need to acknowledge the influence of culture on management practices because the expatriates will bring their own cultural baggage and uniqueness to the company's doorsteps. By integrating both fields, this book provides a valuable understanding in order to educate SIEs on the richness of cultural behaviors. Indeed, the complexities of human behaviours opens up the window of opportunities to recognize that we are all human beings with unique characteristics, personality and attitudes. It is until and when we equally acknowledge that culture is an essence of humankind and that culture continues to shape people with a magical touch of diversity and uniqueness, only then will the global world greet people inclusively by embracing 'tolerance, appreciation, and happiness!' Culture has a paramount impact on how leaders manage their colleagues and teams in the workplace. One's attitudes, values, beliefs and perceptions all matter when people work with culturally diverse colleagues. Cultural differences cannot be ignored as a work structure that thrives only in a monoculture environment is hardly in existence for multinational corporation of today. Instead, the multi-cultured environment takes priority with the soaring number of demands for global talents and workforces that need to be recruited. It is clearly established in the field of international human resources that there are increasing trends and phenomenon of burgeoning SIEs in newly occupied cosmopolitan cities in the world such as Dubai, Qatar, Jeddah, Kuala Lumpur, Hong Kong, Shanghai, Tokyo, and many others. At the end, one key question matters for the journey of cultural sense making to begin: What is it like to experience the forces and effects of culture in the workplace when one is an expatriate?

Culture Matters - Decision-Making in Global Virtual Teams (Hardcover): Norhayati Zakaria Culture Matters - Decision-Making in Global Virtual Teams (Hardcover)
Norhayati Zakaria
R2,055 Discovery Miles 20 550 Ships in 12 - 17 working days

Global virtual teams (GVTs) have evolved as a common work structure in multinational corporations due to their efficiency and cost-effectiveness. The cultural differences can produce great benefits in terms of perspective, creativity, and innovation, but can also exacerbate interpersonal tensions, miscommunications, and clashing decision-making behaviors. This book outlines cultural competencies specific to GVTs and sheds light on management strategies for creating an optimal inter-cultural GVT environment. It covers theory, decision making strategies, and activities for cultural competence and problem resolution, all told through vignettes and lessons-learned.

Transcending Cultural Frontiers - Practices, Challenges, and Strategy for International Business (Paperback, 1st ed. 2020):... Transcending Cultural Frontiers - Practices, Challenges, and Strategy for International Business (Paperback, 1st ed. 2020)
Norhayati Zakaria, Asmat-Nizam Abdul-Talib, Andrea Amelinckx
R2,925 Discovery Miles 29 250 Ships in 10 - 15 working days

This book focuses on the cultural challenges often faced by international managers and global business operations. In the last few decades, the world has witnessed unprecedented economic turmoil, volatility, and uncertainty which has altered the political dynamics and sociocultural landscape around the globe and directly or indirectly affected international business activities. Further, new markets have opened up in every corner of the world. Brazil, Russia, India, and China, collectively known as BRIC, are strong emerging economic powers similar to the once captivated 'Asian Tigers' such as Hong Kong, Singapore, South Korea and Taiwan which rose decades ago. The emergence of these markets has heightened both the opportunities and challenges for national and international businesses. Multinational firms are gradually expanding in the emerging markets and are expected to become giants in the foreseeable future. As they expand, they also need to assume increasing social responsibilities in a global context, and it is important that the ways business is conducted are developed accordingly. As such, understanding the practices, challenges, and strategies that companies have developed is critical to global firm's success. Against this background, the book highlights the importance of understanding cultural elements when managing multicultural human behaviors in the workplace. Based on conceptual and empirical work, it pushes the frontiers of knowledge of this emerging field in international business setup and management, and explores how globalization is changing the way in which multinational firms formulate their business strategies. "The editors of this text bring a wealth of expertise in this area, as is evidenced by their choice of topics, and the strength of the experts they have invited to contribute to the book. The combined chapters provide both strategic guidance as well as a focus on operational concerns that may arise in international business including expatriation and human resource mobility. The authors not only correctly identify the oncoming challenges, but also present evidence regarding the likely solutions such as culture and innovation and global change management. Overall, this book will be a tremendous resource for scholars in the international business field, but I believe the audience will be much wider. The international team of editors and authors bring a wide range of perspective as well as real-world contextual knowledge that will be useful for scholars and practitioners who seek to leverage culture and human capital to advance international business and drive the global economy. I applaud the editors for their vision and leadership in guiding us through one of the most challenging contemporary research areas and through one of the most pressing challenges of our day." -Dr. Richard L. Griffith, Executive Director, Institute for Cross Cultural Management, Florida Institute of Technology, Melbourne, FL, USA

Transcending Cultural Frontiers - Practices, Challenges, and Strategy for International Business (Hardcover, 1st ed. 2020):... Transcending Cultural Frontiers - Practices, Challenges, and Strategy for International Business (Hardcover, 1st ed. 2020)
Norhayati Zakaria, Asmat-Nizam Abdul-Talib, Andrea Amelinckx
R2,958 Discovery Miles 29 580 Ships in 10 - 15 working days

This book focuses on the cultural challenges often faced by international managers and global business operations. In the last few decades, the world has witnessed unprecedented economic turmoil, volatility, and uncertainty which has altered the political dynamics and sociocultural landscape around the globe and directly or indirectly affected international business activities. Further, new markets have opened up in every corner of the world. Brazil, Russia, India, and China, collectively known as BRIC, are strong emerging economic powers similar to the once captivated 'Asian Tigers' such as Hong Kong, Singapore, South Korea and Taiwan which rose decades ago. The emergence of these markets has heightened both the opportunities and challenges for national and international businesses. Multinational firms are gradually expanding in the emerging markets and are expected to become giants in the foreseeable future. As they expand, they also need to assume increasing social responsibilities in a global context, and it is important that the ways business is conducted are developed accordingly. As such, understanding the practices, challenges, and strategies that companies have developed is critical to global firm's success. Against this background, the book highlights the importance of understanding cultural elements when managing multicultural human behaviors in the workplace. Based on conceptual and empirical work, it pushes the frontiers of knowledge of this emerging field in international business setup and management, and explores how globalization is changing the way in which multinational firms formulate their business strategies. "The editors of this text bring a wealth of expertise in this area, as is evidenced by their choice of topics, and the strength of the experts they have invited to contribute to the book. The combined chapters provide both strategic guidance as well as a focus on operational concerns that may arise in international business including expatriation and human resource mobility. The authors not only correctly identify the oncoming challenges, but also present evidence regarding the likely solutions such as culture and innovation and global change management. Overall, this book will be a tremendous resource for scholars in the international business field, but I believe the audience will be much wider. The international team of editors and authors bring a wide range of perspective as well as real-world contextual knowledge that will be useful for scholars and practitioners who seek to leverage culture and human capital to advance international business and drive the global economy. I applaud the editors for their vision and leadership in guiding us through one of the most challenging contemporary research areas and through one of the most pressing challenges of our day." -Dr. Richard L. Griffith, Executive Director, Institute for Cross Cultural Management, Florida Institute of Technology, Melbourne, FL, USA

Internalizing a Culture of Business Excellence - Perspectives from Quality Professionals (Hardcover): Flevy Lasrado, Norhayati... Internalizing a Culture of Business Excellence - Perspectives from Quality Professionals (Hardcover)
Flevy Lasrado, Norhayati Zakaria
R1,584 Discovery Miles 15 840 Ships in 12 - 17 working days

Underline by the importance of sustainable quality management practices to contemporary organizations, this edited book complies best practice cases of leaders who have initiated and facilitated quality practices in their organizations. The cases highlight how these best practices manifested in their work cultures, values, and beliefs. Not only do they address organizational efforts towards implementation of quality practices, but they also discuss the challenges the leaders faced to instill a sense of quality in practices across the hierarchical structures of their organizations. The book highlights the profiles of quality leaders, their journey and their successes in leading quality in their organizations. A book would be an interesting read for those who are eager to integrate quality in their work culture. A key message emerging from these expertise is that 'passion' is truly behind the quality success!

Embedding Culture and Quality for High Performing Organizations (Hardcover): Norhayati Zakaria, Flevy Lasrado Embedding Culture and Quality for High Performing Organizations (Hardcover)
Norhayati Zakaria, Flevy Lasrado
R1,593 Discovery Miles 15 930 Ships in 12 - 17 working days

Embedding Culture and Quality for High Performing Organizations (978-1-138-48338-5, K349105) Shelving Guide: The aim of this book is to bridge two different core disciplines: quality management and cross-cultural management, based on how multinational corporations work, and how culture determines individual practices and values. Understanding these previously separate fields is essential to keeping multinational cultures innovative and sustainable. The authors' research blends corporate and cultural perspectives to promote quality management practices that build organizational excellence. Whereas most books currently on the market are based on corporate culture and quality management, this book uniquely considers cross-cultural impacts on organizational effectiveness and global human resource management. This book provides opportunities for business practitioners and researchers to learn practices that are effective in building sustainable organizational excellence. It offers a practice guide to building a quality management program that emphasizes culturally-diverse work environments, cross-cultural management, and organizational excellence.

Making Sense of Culture - Cross-Cultural Expeditions and Management Practices of Self-Initiated Expatriates in the Foreign... Making Sense of Culture - Cross-Cultural Expeditions and Management Practices of Self-Initiated Expatriates in the Foreign Workplace (Hardcover)
Norhayati Zakaria
R1,866 Discovery Miles 18 660 Ships in 12 - 17 working days

This book lies within two interdisciplinary fields that should be bridged: cross-cultural management and international human resource management. The consequences of globalization lead to a more extensive recruitment process of global talents to fit the different work structures and competitive work environment of tomorrow. The emergence of self-initiated expatriates (SIEs) further intensify the challenges faced by multinational organizations because people are searching for better career prospects and they are willing to re-locate in order to obtain competitive salary or compensation packages. With the emergence of SIEs, multinational corporations need to acknowledge the influence of culture on management practices because the expatriates will bring their own cultural baggage and uniqueness to the company's doorsteps. By integrating both fields, this book provides a valuable understanding in order to educate SIEs on the richness of cultural behaviors. Indeed, the complexities of human behaviours opens up the window of opportunities to recognize that we are all human beings with unique characteristics, personality and attitudes. It is until and when we equally acknowledge that culture is an essence of humankind and that culture continues to shape people with a magical touch of diversity and uniqueness, only then will the global world greet people inclusively by embracing 'tolerance, appreciation, and happiness!' Culture has a paramount impact on how leaders manage their colleagues and teams in the workplace. One's attitudes, values, beliefs and perceptions all matter when people work with culturally diverse colleagues. Cultural differences cannot be ignored as a work structure that thrives only in a monoculture environment is hardly in existence for multinational corporation of today. Instead, the multi-cultured environment takes priority with the soaring number of demands for global talents and workforces that need to be recruited. It is clearly established in the field of international human resources that there are increasing trends and phenomenon of burgeoning SIEs in newly occupied cosmopolitan cities in the world such as Dubai, Qatar, Jeddah, Kuala Lumpur, Hong Kong, Shanghai, Tokyo, and many others. At the end, one key question matters for the journey of cultural sense making to begin: What is it like to experience the forces and effects of culture in the workplace when one is an expatriate?

Multidisciplinary Perspectives on Cross-Border Trade and Business (Paperback): Asmat-Nizam Abdul-Talib, Norhayati Zakaria,... Multidisciplinary Perspectives on Cross-Border Trade and Business (Paperback)
Asmat-Nizam Abdul-Talib, Norhayati Zakaria, Samshul-Amry Abdul-Latif
R5,301 Discovery Miles 53 010 Ships in 10 - 15 working days

Cross-border business transactions have become increasingly important due to new norms of conducting business. Cross-border business has led to the emergence of multiple business opportunities and challenges to various stakeholders. Such global reality cannot simply be ignored; thus, business entities that operate across national borders need to fully employ global business strategies to compete and survive in the dynamic global environment. Multidisciplinary Perspectives on Cross-Border Trade and Business captures a multi-faceted outlook on international business phenomena, particularly when cross-border businesses are severely affected by global crises such as the COVID-19 pandemic. This book discusses the perspectives of stakeholders from both developed and developing countries as they handled international crises including the COVID-19 pandemic. Covering topics such as knowledge acquisition, internationalization, and small and medium enterprises, this book is an essential resource for business executives, practitioners, policymakers, graduate and post-graduate students of government or business administration, professors, researchers, and academicians.

Global Entrepreneurship and New Venture Creation in the Sharing Economy (Hardcover): Norhayati Zakaria, Leena Ajit Kaushal Global Entrepreneurship and New Venture Creation in the Sharing Economy (Hardcover)
Norhayati Zakaria, Leena Ajit Kaushal
R6,303 Discovery Miles 63 030 Ships in 10 - 15 working days

Technological advances have resulted in higher development of online businesses. As such, new entrepreneurs need to develop a different set of skills and strategies to be successful in the realm of digital business. Global Entrepreneurship and New Venture Creation in the Sharing Economy is a pivotal reference source for the latest scholarly research on knowledge and skills essential to entrepreneurs for new business start-ups in the globalized and digital age. Featuring extensive coverage on a broad range of topics such as branding, social capital, and e-commerce, this publication is ideally designed for professionals, researchers, and academicians seeking current research on developing the right mindset, culture, and behaviors for business success in the digital age.

Handbook of Research on Impacts of International Business and Political Affairs on the Global Economy (Hardcover): Norhayati... Handbook of Research on Impacts of International Business and Political Affairs on the Global Economy (Hardcover)
Norhayati Zakaria, Asmat-Nizam Abdul-Talib, Nazariah Osman
R6,669 Discovery Miles 66 690 Ships in 10 - 15 working days

The growth of global commerce depends on many different factors and strategies in order for multinational corporations to efficiently compete and thrive in the international marketplace. In addition to business strategies, corporations must also be aware of political affairs that may impact their global economic status. The Handbook of Research on Impacts of International Business and Political Affairs on the Global Economy features dual perspectives on the business and political viewpoints for nations striving to maintain their economic standing in the era of globalization. Providing insight into various economic factors impacting global businesses and international affairs, this publication is a critical reference source for students, policymakers, international diplomats, researchers, scholars, and practitioners interested in financial challenges in the era of globalization.

Multidisciplinary Perspectives on Cross Border Trade and Business (Hardcover): Asmat-Nizam Abdul-Talib, Norhayati Zakaria,... Multidisciplinary Perspectives on Cross Border Trade and Business (Hardcover)
Asmat-Nizam Abdul-Talib, Norhayati Zakaria, Samshul-Amry Abdul-Latif
R6,914 Discovery Miles 69 140 Ships in 10 - 15 working days

Cross border business transactions have become increasingly important due to new norms of doing business. Cross border business has led to the emergence of multiply business opportunities and challenges to various stakeholders. Such global reality cannot simply be ignored, thus business entities that operate across national borders need to fully employ global strategies in order to compete and survive in the dynamic global environment. In fact, businesses need to have a wider world view when conducting business across border. The future growth of global businesses depends on many crucial aspects such as the managing and recruiting global workforces, developing effective international marketing strategies, coordinating global supply chains and operations, introducing innovative sales tactics, utilizing information technology, and many others. This book captures the multi-faceted outlook on international business phenomena particularly when cross border businesses were severely affected due to the recent limitations on business operations, dwindling demands, and bankruptcy caused by the worldwide pandemic. This book brings the perspectives of the communities, consumers, employees, businesses, producers and many other stakeholders regardless of their home country. The investigation will include insights from both developed and developing countries. From here on, there are new economic, socio-cultural, health-related, well-being and many more challenges which have emerged when operating under the new norms. This book provides comprehensive broad coverage with depth within the areas mentioned.

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